I’m passionate about usability, user experience and evidence-based development.
I’m responsible for improving the user experience of our web estate - focussing on content strategy and UX design. Recently project managed the unification of our estate - integrating and closing 45 sites. Also worked to provide tools and guidance for those sites that remain to bring about a consistent user experience.
Previously I worked for UWE Bristol developing their use of social media, and improving their e-comms.
I also worked as a consultant at Lancaster University Management School, advising and training North West businesses on brand and web development.